AuraX ("we", "our", "us") is operated by Attila Gross Soft SRL, located at Bucuresti, Sector 3, Soseaua Mihai Bravu, Nr. 255, Subsol, Modul S116, code postal 030302, Romania. We operate a VPN subscription service. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Controller
The data controller is Attila Gross Soft SRL, Bucuresti, Sector 3, Soseaua Mihai Bravu, Nr. 255, Subsol, Modul S116, code postal 030302, Romania. For privacy-related inquiries and data subject requests, contact us at the email below.
2. Data We Collect
- Account identifier: email address and internal identifiers used to authenticate and associate your account with VPN access and subscription status.
- Minimal technical metrics: Connection timestamps, server assignments, and access status where needed for service delivery, billing, abuse prevention, and security. We do not log your browsing history, the content of websites you visit, or DNS queries for profiling purposes.
- No traffic or browsing logs: We do not log, store, or inspect your browsing activity or the content of your internet traffic for the purpose of monitoring what you do online. We retain only the minimal data necessary to operate the service and comply with the law.
3. Legal Basis for Processing
We process your data based on: (a) performance of a contract (providing the Service); (b) legitimate interests (fraud prevention, security, service improvement); (c) legal obligation where required.
4. How We Use Your Data
- Providing and maintaining VPN access and configuration delivery
- Processing payments and managing subscription periods
- Preventing fraud and abuse
- Communicating about your account (e.g. receipts, sign-in links)
- Responding to legal requests when required by law
5. Payment Processors
Card payments may be processed by Stripe or similar providers. We do not store your full card number on our systems. Cryptocurrency payments are handled by the respective payment partner. Please review the processor's privacy policy (e.g. Stripe Privacy Policy) for how they handle payment data.
6. Data Retention
We retain account and related data for as long as your account is active and for a limited period thereafter for legal, tax, and dispute resolution purposes, unless a longer period is required by law.
7. Your Rights (GDPR / UK GDPR)
If you are in the EU/EEA or UK, you may have the right to:
- Access, rectify, or erase your personal data
- Restrict or object to certain processing
- Data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact: support@aura-x.pro
8. International Transfers
Data may be processed in the EU and, where we use providers outside the EEA, we implement appropriate safeguards (e.g. Standard Contractual Clauses) as required by GDPR.
9. Security
We use industry-standard encryption and administrative measures to protect personal data. No method of transmission over the Internet is 100% secure.
10. Changes
We may update this Privacy Policy. The "Last updated" date will change; material changes may be communicated by email or notice on our site.
11. Contact
Privacy inquiries: support@aura-x.pro. See also our Terms of Service, Refund Policy, and Cookie Policy.